How To Arrive

Customer Service

Over 500 of the best international and local retail stores to satisfy any and every shopping craving you may ever have.

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Valet Parking

Drive to Doha Festival City and let us park your car for you. Our Valet Parking service makes stepping into the mall a breeze. And when you’re ready to head home? Well collect your car and deliver it right to you, ensuring a level of convenience and luxury that is a true reward after an exciting day with us.

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Information Desk

We’re happy to help you find exactly what you’re looking for and help you understand all about our Guest Services. The Guest Service Center is open during all shopping hours.

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Bilingual Staff

In an effort to make your experience at Doha Festival City as pleasant as possible, our staff members are fluent in both Arabic and English. So feel free to ask any member of staff any question may be on your mind.  

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Doha Festival City offers full support for those in need of wheelchair services. Please visit the Guest Service Center to arrange for wheelchair usage or organize ahead of time.

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Bringing the little ones with you to Doha Festival City? Feel free to leave your stroller or trolley at home. We’ll provide you with one to use while you’re enjoying the mall experience with your whole family. Please visit the Guest Service Center to arrange for stroller usage or organize ahead of time by contacting us directly.

Hours Of Celebration

General Timings

Sunday to Wednesday 10:00 - 00:00
Thursday to Saturday 10:00 - 01:00


Sunday - Wednesday 08:00 - 22:00
Thursday - Saturday 09:00 - 00:00


Sunday - Wednesday 09:00 - 22:00
Thursday - Saturday 10:00 - 0:00

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